Fry Heath Spence LLP We are registered in England and Wales under company number OC302760 and have our registered office at Chart House, 2 Effingham Road, Reigate, Surrey, England, RH2 7JN.
What establishes our data protection obligations to you?
Fry Heath Spence is required to process your personal data in accordance with the law.
The Data Protection Act 1998 (DPA) implements the EU Data Protection Directive 1995 (EU Directive 95/46/EC).
Who is the Data Protection Officer for Fry Heath Spence?
Our nominated Data Protection Officer is Graham Lock.
The Data Protection Officer (the “DPO”) is responsible for monitoring our compliance with the GDPR, for informing and advising our business of its obligations in relation to the processing of personal data. The DPO is the point of contact with the ICO, the UK’s data protection supervisory authority, and is the person to whom you should direct any enquiries.
DPO Contact address: firstname.lastname@example.org
Information we collect when visiting our website
We monitor website behaviour through Google Analytics. We collect information about how each visitor uses our site. These are then used to compile reports and to help us improve our site. Information is collected in an anonymous form, including:
- the number of visitors to the site
- where visitors have come to the site from
- the pages visited
Fry Heath Spence wants to provide you with the best possible service. We are always looking for ways to improve. This includes improving our website so that it provides the information that you need, on a regularly updated basis and in an easily accessible way.
Cookies on our website
To improve and keep our website up-to-date, we collect information about your visit and we may share some of this information with our third party data analytics service providers to help us assess and improve our website. When this website data is shared with third parties, it will be provided as anonymised, aggregated data with personal data no longer identifiable.
Where does Fry Heath Spence store your personal data?
Fry Heath Spence has put in place appropriate technical and organisational measures to prevent accidental loss, damage or destruction of your personal data, and to protect your personal data against unauthorised, or unlawful use or theft. We put in place strict confidentiality agreements, including data protection obligations, with our third party service providers and data processors.
Your personal data may be transferred outside the European Economic Area (EEA), where processing activities such as technical support, storage and backup may be provided. When this data is sent outside the EEA, we shall ensure its secure transfer and that appropriate safeguards are in place for the processing of your personal data in accordance with this policy and the requirements set out in the GDPR.
Marketing Data Collection
As part of the registration process for our e-newsletter, and for our website contact forms, we collect personal information. We use that information for a couple of reasons: to offer you information you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
Fry Heath Spence also includes Retargeting cookies within our website. These cookies are used to segment our audience for more targeting advertising campaigns. Should you wish to deactivate these cookies they can be removed within our Cookie Popup. By default these cookies are turned off.
What are your rights?
The GDPR provides you with a number of rights in relation to your personal data. These include rights to the rectification or erasure of your personal data, and to restrict or object to its processing.
If you find that any of the personal data that we hold about you is inaccurate, incomplete or contains errors, please notify us in writing and we shall undertake to make the appropriate corrections at the earliest opportunity.
Should you wish to have some or all of your personal data erased, we will endeavour to do so although there may be instances where legitimate interests or the performance of our statutory obligations prevent us from doing so, for instance, client based personal data where financial accounting is required.
Restriction or Objection
If you wish to object to or restrict how your personal data is processed by us, you can do so by writing to us. Please see our contact details below.
You may request to be told whether or not personal data about you is being processed by Fry Heath Spence. If your personal data is being processed, you are entitled to receive a response from us that provides you with a description of that personal data, the purpose for which it is processed, the recipients or category of recipients to whom that data is disclosed (including any recipients located outside the EEA), the source of the personal data, and information about its retention and storage. A copy of the personal data that is undergoing processing shall be provided to you.
To make such requests please email our Data Protection Office at email@example.com